Dealer Services Specialist II - Manheim Chicago
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Dealer Services Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Hourly base pay rate is $22.07 - $33.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Must be comfortable working outside in all weather conditions.
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Job Description**
Job Title: Dealer Services Specialist II
Reports to Title: Supervisor, Dealer Services
Schedule Requirement: This is a full-time, on-site position based at Manheim Chicago in Matteson, IL. Team members typically work a Monday through Friday schedule.
Job Summary:
The Dealer Services Specialist II plays a pivotal role in building and maintaining client relationships, offering tailored solutions and proactive support. They collaborate closely with sales teams and internal departments to efficiently meet client needs. Serving as a sales agent, they provide consultative support to enhance sales performance and foster productive communication with dealers. Key responsibilities include coordinating sale processes, utilizing data for successful transactions, and educating clients on auction processes and available services. Effective prioritization and professionalism are fundamental attributes for success in this role.
PRIMARY DUTIES/KEY RESPONSIBILITES
- Cultivate and nurture strong relationships with clients through proactive engagement, personalized communication, and tailored solutions to meet their needs. Utilize industry insights and product knowledge to provide valuable guidance and recommendations, demonstrating a commitment to client satisfaction and long-term partnerships.
- Partner closely with outside sales teams to ensure a unified approach in serving clients, enhancing their experience through seamless coordination...
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