Securities Operations Associate II

Every innovation creates new possibilities. At FIS, we build the technology that helps businesses and communities thrive. Join us and be part of a team that embraces curiosity, values diverse perspectives and turns ideas into action.

Role location: Pune ( Hybrid Mode)

About the role

As a Customer Service Associate – Transfer Agency, you will support transaction processing and customer service activities for mutual fund clients. You will review customer requests, maintain shareholder records and provide support through calls and written correspondence

Your key responsibilities

• Verify and process customer requests, ensuring that information is accurate, complete and in good order.
• Perform quality checks to ensure work meets operational, regulatory and service standards.
• Prepare template-based emails and written correspondence for customers.
• Maintain shareholder information and support account setup, transactions, liquidations and record-keeping activities.
• Iden...

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