Manager, Retirement and Severance Programs (Hybrid)

Job Classification:

Corporate - People Team

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

The Total Rewards/Employee Benefits Center of Expertise is responsible for designing and delivering competitive, cost-effective, and compliant benefit programs that support the financial security, wellbeing, and experience of U.S. employees, retirees, and deferred vested pensioners.

Reporting to the Director, Wealth and Retirement Programs, the Manager, Retirement and Severance Programs will help inform the strategy and manage the administration and delivery of the Retirement and Severance benefit programs.

This role will be primary responsible for translating benefit strategy into effective program delivery, support strong governance and controls, monitor vendor and service performance, and partner across Total Rewards, HR Operations, Legal, Finance, Tax, Treasury, Technology, consultants, and external partners to deliver high-quality outcomes and positive participant experience.

The current employee work arrangement for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Manage the administration and delivery of assigned benefit programs, ensuring alignment with enterprise Total Rewards priorities, plan provisions, and business needs.
• Monitor industry trends and best practices, regulatory developments, participant feedback, and operational performance to develop strategic recommendations and support continuous improvement.
• Manage end-to-end execution of benefit administration, compliance activities, audits, plan documentation, and participant communications.
• Manage third-party vendors, recordkeepers, and administrative service providers, including service quality, contract requirements, risk and control performance, issue resolution, and achievement of agreed service standards, and provide direction to vendors regarding operations activities.
• Address participant issues by researching plan provisions, coordinating with vendors and internal partners, identifying and obtaining approval for appropriate resolutions, and ensuring timely, accurate, and participant-focused outcomes.
• Partner with internal and exte...

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