Manager, Digital Platforms & Community

Job Title: Manager, Digital Platforms & Community

University-Level Unit: Office of Alumni Relations

Faculty/Department-Level Unit: Office of Alumni Relations

Employee Category: Executive & Administrative

Posting Start Date: 10/09/2026

Location\_ONB: Kent Ridge Campus

NUS Office of Alumni Relations (OAR)

The Office of Alumni Relations (OAR) nurtures lifelong relationships and strengthens bonds with local and overseas alumni from the University’s 390,000-strong alumni community.

The Digital Platforms & Community Manager manages user onboarding and training for the NUS Alumni CRM and Alumni Community Platform, and is responsible for driving adoption and user engagement. The position will also serve as the primary liaison between users and technical teams troubleshoot issues and implement system enhancements based on user feedback. This position ensures our digital platforms effectively support the NUS alumni network.

Job Description

Systems Onboarding & User Training

• Design, develop, and deliver comprehensive onboarding programs and training materials for the Alumni CRM and the Alumni Community Platform.
• Conduct reg...

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