VP of Digital Strategy & Customer Engagement

Role Description The VP of Digital Strategy & Customer Engagement is a full-time remote role responsible for leading digital initiatives that enhance customer journeys and drive measurable business results for automotive dealership clients. This position designs and oversees comprehensive digital strategies that align online marketing, BDC/Internet operations, and showroom processes to create a consistent, trust-building experience. Day-to-day responsibilities include analyzing digital performance data, advising dealership leadership on customer engagement improvements, and developing frameworks for integrating online and offline communication channels. The role collaborates with consulting and training teams to translate ...

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