IT Knowledge Management Analyst
Job Description
Job Description
Job Title: IT Knowledge Management Analyst
Location: Memphis, TN
Overview
Help technology teams create and maintain technical knowledge that employees can find and use. Youll improve documentation standards and content quality and use AI agents to identify gaps and make information easier to retrieve.
Schedule: MondayFriday, 8:30 AM5:00 PM
Key Responsibilities
- Partner with technology teams to establish knowledge ownership, documentation standards, governance practices, and content lifecycle processes.
- Review, remediate, consolidate, archive, and retire outdated or redundant documentation.
- Develop and appl...
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