Sales & Store Operations Associate – LA Flagship

Nordic Knots is an interior design brand specialising in premium rugs and textiles rooted in Scandinavian aesthetics. We create timeless, aspirational products and experiences designed to elevate modern living.

As we continue to grow in the US, we are preparing to open our LA Flagship in West Hollywood, an important new chapter for Nordic Knots and our physical retail presence. We are now expanding our LA retail team and seeking individuals with interior design backgrounds who are passionate about delivering exceptional in-store customer experiences.

As Showroom & Store Operations Associate in LA, you are passionate about design, highly organized, customer-focused, and self-motivated. This is a dynamic role where you will be instrumental in supporting the launch and ongoing success of our West Hollywood flagship, driving sales, providing expert client consultation, maintaining the impeccable appearance of our store, and ensuring efficient, end-to-end operational flow.

The ideal candidate thrives in a varied and engaging environment, possesses meticulous attention to detail, and is prepared to fully commit to the success of the store. An interior-design background or prior category-specific retail experience in home textiles, especially rugs and curtains, is highly valued.

Key Responsibilities

Sales & Client Engagement

Sales Leadership: Drive face-to-face sales in our store and conduct virtual consultations, offering clients expert-level guidance on our collection, and consistently converting orders through exceptional service, interior design guidance and pleasant customer engagement.

Expert Client Interaction: Serve as the primary point of contact for consumers and professional clients. Confidently greet, en...

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